Privacy Policy

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Check-in time after 3 p.m. Check-out time before 12-Noon.Guest must be at least 18 years of age for check-in.

PAYMENT AND CANCELATION POLICY

Taxes The rates are in USD, for single or double basis in European plan (no meals) and are subject to 16% federal tax and 3% hotel tax. There is no extra charge for children under 12 years when sharing room with adults.

Deposit Complete payment Hotel rate plus tax must be received before reservation can be confirmed. Hotel space and rates are not guaranteed without a deposit.

Cancellation / Refund Policy If the reservation is cancelled 15 days or more before check-in date is fully refundable, minus a $15.00 processing fee.

  • If the reservation is cancelled 14 to 8 days before check-in date, there is a 15% penalty charge.
  • If the reservation is cancelled 7 days or less before check-in date the reservation will be subject to on a one night charge.
  • No shows are non refundable.
  • Holiday* reservations: Cancellation made 91 days or more prior to check-in date will have a $50.00 per room charge; 64-90 days prior to check-in date will have a 50% charge; 31-60 days prior to check-in date will have a 1 night per room charge. Cancellations made 30 days or less prior to check-in date are non refundable. *Holyweek /Easter (April 9 – April 23), and Christmas /New Year Season (December 22 – January 3), Equinox (March 19 – March 24) (September 20 – September 22).
  • All cancellations must be made in writing and e-mailed to our office in order for any applicable refunds to be issued. Please Note: For all cancellations the Confirmation Number must be provided.
  • Nonpayment of any amounts due will cause automatic cancellation.
  • Revisions made after confirmation and receipt of payment will automatically result in a $15.00 USD administration fee.
  • No refunds will be given for unused portions.