Noon check-in when available 
Room upgrade upon arrival when available 
Guaranteed 4pm late check-out 
Complimentary WiFi 
Welcome drink upon arrival Mayaland Mexico's Tourism Pioneer will use the information you provide on this form to stay in touch with you. We will treat your information with confidentiality and will not share it with others.
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Terms and Conditions
Km. 120 Carretera Mérida - Cancún, Zona Arqueológica Chichén Itzá, Yucatán, México
PLEASE READ THESE TERMS OF USE CAREFULL Y BEFORE USING THIS WEB SITE.
This Web Page details the terms of a legal agreement between you and Mayaland. By accessing this Web Site, you acknowledge that you have read and understood the Terms of Use. Having read and understood the Terms of Use, you voluntarily agree to be bound by them. You also agree to comply with all laws and regulations applicable to the use of this Web Site, and the use of the Internet. If you do not agree with these Terms of Use, then do not use this Web Site.
In this website, you will not: (A) Violate any applicable local, state, national or international law, statute, ordinance, rule or regulation, including without limitation those relating to competition or antitrust. (B) Attempt to interfere, with or disrupt the computer networks of Mayaland, or any of its affiliates. (C) Forge headers or disguise the origin of any information. (D) Upload, post, transmit, publish, or distribute any material that infringes, violates, breaches or otherwise contravenes the rights of Mayaland or any of its affiliates, including any copyright, trademark, patent, rights of privacy or publicity, or any other proprietary right. (E) Interfere with or disrupt the use of the Web Site by any other user. (F) Use or attempt to use the Web Site or any information in any manner not permitted or to gain unauthorized entry or access to the computer systems of any other person or entity. (G) Upload, post, transmit, publish or distribute any material or information that constitutes or encourages conduct that would constitute a criminal offense, give rise to other liability or otherwise violate applicable law.
User access to, and use, of this Web Site is subject to all applicable international, federal, state and local laws and regulations.
This Web Site does not collect personally identifiable information. If all you do during your visit is browse through the Web site, read pages, or download information, the only information gathered and stored about your visit is the following:
The Internet domain (for example, “aoll.com” or “xcompany.com”) from which you access the Internet. The Internet address, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, from which you access this Web Site. The type of browser and operating system and connection speed used to access the site. The date and time you access the site. If you linked to this Web site from another Web site, the address of that Web site.
This information is used for site management purposes or to learn about areas of the site that are of the most and least information about you and your visit.
If you choose to private us with personal information, such as if you send us an e-mail, we collect and store your e-mail address and the content of your communication. We do not sell, distribute, or share your e-mail address to any other entities.
The materials, data and other information used or displayed on the Web Site, including but not limited to: data, text, software, graphics, illustrations and artwork, and names, logos, trademarks, service marks and all other materials (collectively, “information”) are the property of Mayaland or its licensors and are protected by copyright, trademark and other laws. ALL RIGHTS ARE RESERVED. In addition to Mayaland, its licensors and suppliers rights, and individual elements of the content within the Web Site, Mayaland owns a copyright in the selection, coordination arrangement and enhancement of such content. The Web Site contains information that is high propriety in nature, and copying, transferring or use may cause Mayaland or its affiliates, agents, information providers, and licensors irreparable injury that cannot be adequately compensated for by means of monetary damages.
You acknowledge that you are expressly prohibited from distributing, transferring, sub-licensing, renting, lending, transmitting, selling, re-circulating, assigning, leasing, reselling, publishing or making available all, or any, portion of the information by whatever means to any other person or entity.
Neither Mayaland its affiliates nor any data provider, or other person or entity makes any warranty, express or implied, as to result to be attained by subscriber or others from the use of the web site, nor there no express or implied warranties of conditions of quality or any express or implied warranty of title, non-infringement, merchantability or fitness for a particular purpose or use. By use of this web site, you acknowledge that you have not relied upon any warranty, guaranty or representation made by Mayaland, or any other person or entity.
Neither Mayaland, its affiliates, nor any other person or entity will in any way be liable to the user of this web site or any client of such user for any inaccuracies, errors or omissions, regardless of cause, in the data, service or any other information available on this web site or any damages (whether direct or indirect) resulting there from. Under no circumstances will Mayaland be liable for any indirect, incidental, special, consequential or lost profits damages with respect to the use of this web site or the information available herein, regardless of whether such damages could have been foreseen or prevent.
Mayaland may provide links to other sites. Such sites are not under the control of Mayaland, and Mayaland has no liability and makes no representations whatsoever concerning the content of those sites. These Terms of Use govern only our Web Sites, unless we expressly state otherwise. The fact that Mayaland has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners, or its providers.
Your access to, and use of, this Web Site are governed by and will be construed in accordance with the laws of Mexico, without regard to the principles of conflicts of laws of other jurisdictions. Mayaland makes no representation that the content in this Web Site is appropriate for access outside of Mexico. If you choose to access this Web Site from outside Mexico, you do on your own initiative and are responsible for compliance with local laws.
Mayaland reserves the rights to change any, or all, of their Terms of Use at any time, for any reason or without reason. Your use of this Web Site following any change in the Terms of Use will constitute your agreement to be bound by the new Terms of Use.
PLEASE NOTE: TOTAL AMOUNT WILL BE CHARGED IN US DOLLARS TO YOUR CREDIT CARD STATEMENT WILL REFLECT THIS TRANSACTION AT THEIR EXCHANGE RATE.
Cancellation Policies: Fully refundable when cancelled up to 24 hours prior to departure. Refunds will not be issued for unused or partially used services.
Redemption Instructions: You must print and present the voucher in order to redeem services.
Please make sure to include your voucher with your travel documents. If you arrive without a voucher you may be unnecessarily delayed.
The above cancellation policies DO NOT APPLY to NON REFUNDABLE RATES. Non refundable rates cannot be change, modified or cancelled.
If you cancel at least 7 days in advance of the scheduled arrival there is no cancellation fee. If you cancel between 3 and 6 days in advance of the scheduled arrival, there is a 50 percent cancellation fee. If you cancel within 2 days of the scheduled arrival, there is a 100 percent cancellation fee. No shows are non refundable.
Holy week / Easter, Christmas / New Year Season (December 22nd - January 3rd), and during Equinox (March 19th - March 24th & September 20th - September 22nd) reservations: Cancellation made 91 days or more prior to the check-in date will have a $50.00 USD per room charge; 61-90 days prior to the check-in date will have a 50% charge; 31-60 days prior to the check-in date will have a 1 night per room charge; 30 days or less prior to the check-in date are non-refundable.
Cancellation: Note that if cancelled, modified, or in case of no-show, the total Price of the reservation will be charged.
Prepayment: You'll be charged a prepayment of the total Price at any time.
All cancellations must be made in writing and be e-mailed to our office in order for any applicable refunds to be issued. Please note: For all cancellations the Confirmation Number must be provided.
No refunds will be given for unused portions.
The above cancellation policies DO NOT APPLY to NON REFUNDABLE RATES. Non refundable rates cannot be change, modified or cancelled.
Complete payment must be received before reservation can be confirmed.
Cancellation Policies: Cancellations must be made at least 48 hours prior the date of transportation, after this time a 100% of price will be charged. Refunds will not be issued for unused or partially used services.
Redemption Instructions: You must print and present the voucher in order to redeem services.
Please make sure to include your voucher with your travel documents. If you arrive without a voucher you may be unnecessarily delayed.
The above cancellation policies DO NOT APPLY to NON REFUNDABLE RATES. Non refundable rates cannot be change, modified or cancelled.
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